Shift Leader: Lead a Fast-Paced Team to Excellence

Taco Bell/ Karali QSR; Rowhedge; Presencial; GBP 21.000 - 31.000; Jornada completa

Descripción de la vacante

Taco Bell in Rowhedge, UK is seeking a dedicated Shift Leader to oversee daily shift operations and support the General Manager. You will train and supervise team members, ensure exceptional customer service, and keep inventory and stock levels in check.

You will drive cost control, maintain food safety standards, and foster a positive, high-energy team culture. If you are a proactive leader who thrives in fast-paced environments and is passionate about delivering great guest experiences, we

Responsabilidades

• Provide regular feedback to the RGM on the performance of Team Members
• Provide ongoing constructive and complimentary feedback to Team Members
• Actively participate in the training of Team Members
• Handle conflicts constructively and work with RGM to achieve resolution
• Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s)
• Personally demonstrate that customer needs are the highest priority
• Ensure food safety, quality, and accuracy of orders
• Resolve customer complaints quickly while maintaining positive customer relations
• Assist profit & Loss management by following cash control/security procedures, maintaining inventory and labour
• Oversee proper product preparation, rotation, portioning, cooking, and holding time
• Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times
• Oversee daily shift operations
• Train and supervise team members
• Ensure excellent customer service
• Manage inventory and stock levels
• Maintain a clean and organized work environment
• Running shifts, meeting Taco Bell standards, and resolving customer concerns
• Leading by example: Ensuring customer satisfaction and being a role model
• Developing people: Helping the management team with people-related matters
• Controlling costs: Assisting the management team with profit and loss
• Championing Taco Bell values: Being a cultural ambassador for the company
• Communicating: Openly and honestly communicating with management
• Providing feedback: Giving positive feedback to team members
• Following policies: Adhering to cash, security, inventory, and labor policies and procedures
• Driving results: Taking ownership and helping to drive results
• Coaching: Being willing to coach and guide others
• Partnering with management: Working with management teams on business initiatives

Descripción del empleo

Taco Bell in Rowhedge, UK is seeking a dedicated Shift Leader to oversee daily shift operations and support the General Manager. You will train and supervise team members, ensure exceptional customer service, and keep inventory and stock levels in check.

You will drive cost control, maintain food safety standards, and foster a positive, high-energy team culture. If you are a proactive leader who thrives in fast-paced environments and is passionate about delivering great guest experiences, we