Shift Leader - Lead a Busy Local Store with Flexible Hours

Tesco; Wickham Bishops; On-site; GBP 30,000 - 35,000; Full time

Job summary

A retail chain in Wickham Bishops is looking for a Shift Leader to manage daily operations in a fast-paced environment. You will coordinate the team to deliver outstanding customer service while ensuring store standards are met. Responsibilities include store opening and closing, staff management, and maintaining a clean shopping space. Candidates should have excellent communication skills, a customer-focused approach, and the ability to solve problems effectively. Join us to make a difference in our community!

Qualifications

• Strong communication skills to assist customers and colleagues.
• Customer-focused attitude with an ability to resolve queries.
• Effective problem-solving skills to manage day-to-day operations.
• Ability to work in a team to deliver excellent service.
• Attention to detail in store presentation and operations.
• Adaptability to changing store environments and customer needs.
• Technical skills to handle store systems and processes.
• Effective time management for shift coordination.

Responsibilities

• Coordinate the team to ensure an excellent shopping experience.
• Open/close the store and manage operational queries.
• Support the Store Manager in various tasks.
• Maintain cleanliness and organization of the store.
• Prioritize product replenishment to meet customer needs.
• Monitor customer service quality during shifts.
• Ensure compliance with health and safety routines.
• Manage staffing appropriately during shifts.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A retail chain in Wickham Bishops is looking for a Shift Leader to manage daily operations in a fast-paced environment. You will coordinate the team to deliver outstanding customer service while ensuring store standards are met. Responsibilities include store opening and closing, staff management, and maintaining a clean shopping space. Candidates should have excellent communication skills, a customer-focused approach, and the ability to solve problems effectively. Join us to make a difference in our community!