Shift Leader: Inspire the Team & Deliver Excellent Service

Greggs; Cleckheaton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading bakery chain in Cleckheaton is looking for a Shift Manager to lead a team dedicated to excellent customer experiences. Responsibilities include supporting the team, serving customers, and ensuring product quality. Ideal candidates demonstrate strong leadership and customer service skills, with previous supervisory experience preferred. Join us to enjoy competitive pay, discounts, and a supportive work culture.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks during shifts

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with contributions up to 7%

Employee assistance app and helpline

Long service awards

Savings for shopping and leisure

Qualifications

• Reliable with natural leadership abilities and a passion for delivering exceptional customer service.
• Supportive of an inclusive culture, recognizing and valuing diversity.
• Previous team supervisory experience in a customer-focused environment is preferred.

Responsibilities

• Inspire the team to deliver amazing results and maintain shop standards.
• Lead by example and serve customers rapidly and politely.
• Prepare food products and manage cooking processes.
• Ensure displays are stocked with a variety of choices.
• Keep the shop clean and presentable.

Skills

Natural leadership qualities

Customer service excellence

Team supervision experience

Job description

A leading bakery chain in Cleckheaton is looking for a Shift Manager to lead a team dedicated to excellent customer experiences. Responsibilities include supporting the team, serving customers, and ensuring product quality. Ideal candidates demonstrate strong leadership and customer service skills, with previous supervisory experience preferred. Join us to enjoy competitive pay, discounts, and a supportive work culture.