Shift Leader: Guest Experience & Team Training

Mitchells & Butlers Leisure Retail Limited; Birmingham; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for friends and family

Wagestream

Team socials

Pension

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers Leisure Retail Limited's Arden Oak Harvester in Birmingham is seeking a Shift Supervisor. No CV needed; our mobile-friendly form takes 2 minutes to complete and helps us learn about you, while you welcome guests and lead a front-of-house team to deliver great service.

You’ll drive daily operations, train teammates, maintain cleanliness and safety standards, and role-model excellence. If you’re passionate about hospitality, enjoy training others and helping guests feel truly

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Mitchells & Butlers Leisure Retail Limited's Arden Oak Harvester in Birmingham is seeking a Shift Supervisor. No CV needed; our mobile-friendly form takes 2 minutes to complete and helps us learn about you, while you welcome guests and lead a front-of-house team to deliver great service.

You’ll drive daily operations, train teammates, maintain cleanliness and safety standards, and role-model excellence. If you’re passionate about hospitality, enjoy training others and helping guests feel truly