Shift Leader – Flexible Hours & Store Leadership

Tesco UK; New Milton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the UK is seeking a dedicated Shift Leader to oversee store operations and ensure excellent customer service. Responsibilities include managing duty shifts, supporting a team, and coordinating store activities for a seamless shopping experience. Ideal candidates should possess strong leadership and communication skills, with a commitment to fostering a positive and inclusive team atmosphere. Opportunities for flexible working are available, making this role suitable for various life circumstances.

Qualifications

• Must be a great role model with strong customer service skills.
• Ability to build long-lasting relationships and foster positive team atmosphere.
• Clear communicator, comfortable keeping the team informed.
• Capable of taking the lead in absence of the manager.
• Flexible problem solver, comfortable with changes.
• Motivating leader to inspire the team.
• Curious and proactive in serving customers better.

Responsibilities

• Run duty shifts, ensuring a clean and well-stocked store.
• Provide great customer service and guide colleagues.
• Coordinate team tasks and maintain safety standards.
• Oversee store opening and closing procedures.
• Support managers with community events and seasonal tasks.
• Foster a great team atmosphere for inclusivity.

Skills

Customer service

Team leadership

Communication

Decision making

Flexibility

Motivation

Curiosity

Job description

A leading retail company in the UK is seeking a dedicated Shift Leader to oversee store operations and ensure excellent customer service. Responsibilities include managing duty shifts, supporting a team, and coordinating store activities for a seamless shopping experience. Ideal candidates should possess strong leadership and communication skills, with a commitment to fostering a positive and inclusive team atmosphere. Opportunities for flexible working are available, making this role suitable for various life circumstances.