Shift Leader - Flexible Hours, Customer Ops Champion

Tesco; Wotton-under-Edge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the UK is seeking a Shift Leader who will take ownership of the store operations to enhance customer satisfaction. Responsibilities include managing team shifts, ensuring store performance, and coaching employees. This role emphasizes good communication and strong leadership skills to create a supportive atmosphere for colleagues and customers alike. The position offers flexible hours and career development opportunities within an inclusive workplace.

Benefits

20 days holiday plus personal day rising to 22 after 12 months

10% discount on shopping

Access to wellbeing services

Pension scheme with contributions

Career development training

Qualifications

• Experience in a retail or customer service environment.
• Strong leadership skills and ability to motivate a team.
• Excellent communication skills.

Responsibilities

• Oversee store operations and ensure customer satisfaction.
• Coordinate the store team to deliver exceptional shopping experiences.
• Support and train colleagues while maintaining safety.

Skills

Communication

Problem-solving

Team leadership

Customer service

Flexibility

Job description

A leading retail company in the UK is seeking a Shift Leader who will take ownership of the store operations to enhance customer satisfaction. Responsibilities include managing team shifts, ensuring store performance, and coaching employees. This role emphasizes good communication and strong leadership skills to create a supportive atmosphere for colleagues and customers alike. The position offers flexible hours and career development opportunities within an inclusive workplace.