Shift Leader: Elevate Guest Experience & Profits

GDK - Beaconsfield Services; Beaconsfield; On-site; GBP 24,000 - 30,000; Full time

Job summary

German Doner Kebab in Beaconsfield is looking for a shift manager who can drive revenue and guest satisfaction by building a strong team and delivering brand standards.

You will control shifts, schedule staff, monitor costs, and ensure food safety while coaching colleagues to provide outstanding service and a memorable guest experience.

Experience with openings is welcome but not essential; your leadership will help the restaurant grow with the brand.

Qualifications

• Operationally focused on implementing brand standards and policies.
• Consistently deliver industry-leading guest service.
• Experience with previous openings would be ideal but is not essential.
• Ensure restaurant operational requirements by following brand standards, scheduling, and assigning employees.
• Comply with all requirements of Food Safety and Health and Hygiene standards.
• Maintain awareness of market trends in the hospitality industry, understand forthcoming guest initiatives, and monitor what local competitors are doing.

Responsibilities

• You will control your shift and be expected to deliver revenue and profits by developing your team to provide exceptional guest care and service.
• Manage stock levels and availability.
• Understand weekly sales information.
• Maintain operations by coordinating and enforcing personnel policies and procedures per GDK brand standards.
• Provide training to improve all team members and utilise cross-training methods to maintain productivity.
• Update colleagues on business performance, new initiatives and any issues that will enhance performance.
• Identify current and future guest requirements by establishing rapport with potential and actual guests and training others in a position to understand service requirements.

Skills

Guest service

Brand standards

Scheduling

Stock management

Team leadership

Food safety

Job description

German Doner Kebab in Beaconsfield is looking for a shift manager who can drive revenue and guest satisfaction by building a strong team and delivering brand standards.

You will control shifts, schedule staff, monitor costs, and ensure food safety while coaching colleagues to provide outstanding service and a memorable guest experience.

Experience with openings is welcome but not essential; your leadership will help the restaurant grow with the brand.