Shift Leader: Drive Customer Service & Store Excellence

Tesco UK; Ledsham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Ledsham is seeking a Shift Leader to oversee store operations and support the team in delivering excellent customer service. You will manage shifts, coordinate team efforts, and ensure the store is well-presented. The ideal candidate has strong communication skills, can solve problems effectively, and is comfortable leading a team in a busy environment. This role offers a starting pay of £14.76 per hour, with the opportunity for flexible working and a minimum of 16 guaranteed hours per week.

Benefits

Flexible working opportunities

Training and development programs

Qualifications

• Must be 18 or over to apply for the role.
• Experience in a retail environment is a plus.

Responsibilities

• Oversee store operations during shifts.
• Ensure customer service is prioritized.
• Support and guide team members.

Skills

Customer service

Team coordination

Problem-solving

Communication

Decision making

Job description

A leading retail company in Ledsham is seeking a Shift Leader to oversee store operations and support the team in delivering excellent customer service. You will manage shifts, coordinate team efforts, and ensure the store is well-presented. The ideal candidate has strong communication skills, can solve problems effectively, and is comfortable leading a team in a busy environment. This role offers a starting pay of £14.76 per hour, with the opportunity for flexible working and a minimum of 16 guaranteed hours per week.