Shift Leader: Drive Customer Service & Store Excellence

Tesco UK; Ellesmere Port; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK grocery retailer is seeking a Shift Leader to ensure smooth store operations and deliver top-notch customer service. The role includes coordinating shifts, supporting colleagues, managing store presentation, and maintaining safety standards. Strong leadership, communication skills, and a customer-first mindset are crucial. The position offers flexible hours with a starting pay of £14.76 per hour. This role is ideal for those passionate about customer satisfaction and team dynamics.

Qualifications

• You need to be 18 or over to apply for this role.
• Experience in a fast-paced retail environment is beneficial.

Responsibilities

• Coordinate the store team to deliver great customer experiences.
• Support colleagues to deliver daily priorities.
• Manage store operations in the absence of a manager.

Skills

Customer service

Team leadership

Decision making

Communication

Flexibility

Job description

A leading UK grocery retailer is seeking a Shift Leader to ensure smooth store operations and deliver top-notch customer service. The role includes coordinating shifts, supporting colleagues, managing store presentation, and maintaining safety standards. Strong leadership, communication skills, and a customer-first mindset are crucial. The position offers flexible hours with a starting pay of £14.76 per hour. This role is ideal for those passionate about customer satisfaction and team dynamics.