Shift Leader: Customer Service & Store Operations

CVS Health Corporation; Chelmsford; On-site; GBP 18,000 - 27,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Other programs

Job summary

CVS Health Corporation seeks a Shift Supervisor in a part-time role to support store management, drive customer service, and lead staff when a manager is unavailable. You will oversee opening and closing procedures and ensure smooth store operations with a focus on service excellence.

The position is 25 hours per week with a competitive pay range and benefits. The role emphasizes teamwork, operational discipline, and maintaining a welcoming customer experience at CVS/pharmacy.

Qualifications

• Deductive reasoning, analytical skills, and computer skills required.
• Advanced communication and supervision skills necessary.
• Flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Supervise the store staff and coordinate activities with store management.
• Assist customers and resolve questions or complaints in line with policy.
• Price merchandise, stock shelves and maintain displays and inventories.
• Reset departments following planograms and ensure weekly, promotional, and seasonal merchandising.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible scheduling

Education

High School diploma or equivalent

Job description

CVS Health Corporation seeks a Shift Supervisor in a part-time role to support store management, drive customer service, and lead staff when a manager is unavailable. You will oversee opening and closing procedures and ensure smooth store operations with a focus on service excellence.

The position is 25 hours per week with a competitive pay range and benefits. The role emphasizes teamwork, operational discipline, and maintaining a welcoming customer experience at CVS/pharmacy.