Shift Leader - Coffee Craft and Team Training

Costa Limited; London Borough of Bromley; Presencial; GBP 19.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay £13.75–£14.75

50% discount on Costa food & drink

Matched pension up to 10%

Costa share scheme

Financial Support Fund

Descripción de la vacante

Costa Coffee in London is seeking a proactive Team Leader to energise shifts, support the store team and deliver great customer service. You’ll help maintain high standards of coffee excellence and adapt to a fast-paced environment.

As a Team Leader, you’ll train new Baristas, lead by example and collaborate with colleagues to ensure smooth service. The role offers flexible shifts and a strong emphasis on teamwork, warmth and growth within the Costa family.

Formación

• Experience leading shifts or teams in a café or retail setting.
• Excellent communication and people skills.
• Able to motivate and energise a team.
• Stay calm under pressure and adapt to fast-paced service.

Responsabilidades

• Lead smooth, efficient shifts.
• Train and support new Baristas.
• Energise and motivate your team.
• Maintain high standards of service and coffee quality.
• Use resourcefulness to keep operations running smoothly.

Conocimientos

Leadership

Team training

Communication

Customer service

Descripción del empleo

Costa Coffee in London is seeking a proactive Team Leader to energise shifts, support the store team and deliver great customer service. You’ll help maintain high standards of coffee excellence and adapt to a fast-paced environment.

As a Team Leader, you’ll train new Baristas, lead by example and collaborate with colleagues to ensure smooth service. The role offers flexible shifts and a strong emphasis on teamwork, warmth and growth within the Costa family.