Shift Leader & Barista Coach — Drive Service Excellence

RHR UK; Maidstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee brand is seeking a passionate Team Leader in Maidstone, responsible for creating smooth shifts and training Baristas. You will lead your team by example, ensuring high standards for customer service and coffee quality. If you have a knack for leadership and a passion for the coffee industry, this role offers an exciting opportunity with competitive pay and great perks, in a supportive environment.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Financial support fund for unexpected pressures

Qualifications

• Proven ability to lead and motivate a team.
• Experience in customer service and operational excellence.
• Strong communication skills.

Responsibilities

• Create smooth shifts even in busy periods.
• Train and accredit new Baristas.
• Keep standards high for coffee quality.

Skills

Leadership

Team training

Customer service

Problem-solving

Job description

A leading coffee brand is seeking a passionate Team Leader in Maidstone, responsible for creating smooth shifts and training Baristas. You will lead your team by example, ensuring high standards for customer service and coffee quality. If you have a knack for leadership and a passion for the coffee industry, this role offers an exciting opportunity with competitive pay and great perks, in a supportive environment.