Shift Leader

Chelmsford Star Co-operative Society Ltd.; Rainham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local co-operative society in Rainham is seeking a Shift Leader to manage store operations and inspire the team. The role involves ensuring excellent customer service, maintaining stock and store presentation, and deputizing for the Store Manager when needed. Candidates should have a passion for customer care and previous leadership experience, and be able to work flexibly, including evenings and weekends. Benefits include 28 days annual leave, pension scheme, and colleague discounts.

Benefits

28 days of annual leave

Auto-enrollment pension scheme

Colleague discount

Flexible working hours

Death in Service Benefit

Free tea and coffee

Qualifications

• Previous experience leading and inspiring a sizable team.
• Genuine passion and care for customer experience.
• Over 18 years of age to authorize age-related sales.

Responsibilities

• Deputize for the Store Manager in their absence.
• Maintain stock availability and security of the store.
• Ensure store cleanliness and presentation.

Skills

Leadership

Customer service

Reliability

Team building

Job description

About The Role

MUNGO PARK - SHIFT LEADER - 32 HOURS

As a Shift Leader, you will be at the forefront of our convenience stores. Leading by example you will inspire your team to be involved in keeping your store at its best for customers. You will be assisting your store manager with the day-to-day operation, providing excellent customer service. And making sure that the store is presentable for the local community.

Your tasks will be wide ranging and varied, such as:

• To deputize for the Store Manager in their absence
• To maintain appropriate levels of stock availability to customers, through the effective use of stock and order procedures, to maximize the sales within agreed stockholding targets.
• To maintain the security of the store, its contents, and its staff in accordance with the Food Store Policy & Procedures Manual
• To ensure that the store is maintained to a high standard of cleanliness and presentation and any remedial maintenance work required is identified and communicated to appropriate party.
• To implement and maintain stock ranges in accordance with Society planograms and promotional programmes and ensure such merchandise is well-presented and promotional material effectively displayed.
• To abide by and carry out Health and Safety Policy
• To carry out other duties as may be required by the business from time to time.

As a key holder you will be responsible for opening and closing the store, therefore flexibility is key as you will be required to work evenings and weekends.

You will also be required to pass the BIIAB Award for Personal licence holders. The Society is an approved centre for this qualification therefore the training and examination will be in-house.

About You

Due to the fast-paced nature of our stores our Shift Leaders will need to work with enthusiasm and initiative. You will be the point of contact for the team demonstrating the standards required.

You will need to show

• Previous experience of leading and inspiring a sizable team.
• An abilityto build relationships with colleagues for getting jobs done
• A genuine passion and care for customers and their experience in store, demonstrating excellent customer service in any situation.
• A reliable and dependable manner
• That you can help us achieve our purpose by being inspiring, helpful, and trustworthy!

You will need to be over 18 years of age to authorize age-related sales.

About Us

Chelmsford Star Co-operative Society Ltd was established in 1867, following a meeting of workers from a local ironworks, 23 years after the founding of the first Co-operative Society. We began trading in a small shop on Tindal Street, Chelmsford, and later merged with the Braintree and West Essex Co-operative in the late 1960s.

The Society provides goods and services throughout Mid Essex to both members and customers. Our family of businesses includes food, travel, funerals, and department stores.

Benefits

We offer our colleagues the following benefits:

• 28 days of annual leave (including bank holidays, pro-rated).
• Auto-enrollment pension scheme.
• Colleague discount across the Society divisions.
• Flexible working hours.
• Death in Service Benefit.
• Free tea and coffee during breaks.

Chelmsford Star Co-operative Society Ltd. is committed to ensuring that our recruitment process is as fair and inclusive as possible for everyone.