Shift Leader

Booker Group plc; Haverfordwest; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Booker discount 10% off

Tesco discount card 10–15%

Tesco Mobile discount 10%

Car/insurance discounts

Eye care discounts

Health checks

Pension

Annual leave

Job summary

Booker Group plc in Haverfordwest is seeking a Shift Leader to support the Area Manager and lead branch operations, ensuring health, safety, and legal compliance while delivering great service to customers.

You will manage opening and closing, maintain safety standards, and keep staff informed of updates in a fast-paced food wholesale environment. This role offers a path to growth within a market-leading wholesaler.

Qualifications

• Experience supervising or managing a team.
• Coaching, motivating and guiding a team with accountability.
• Flexible and adaptable with strong problem-solving skills.
• Practical experience in the retail/wholesale trade.

Responsibilities

• Open, close and operate the branch ensuring health and safety of customers and staff.
• Lead in the absence of the Area Manager.
• Maintain a clean, safe and compliant environment.
• Ensure staff are informed of H&S updates and security procedures.
• Foster a diverse and inclusive culture and support induction and training.
• Build and maintain good working relationships internally and externally.

Skills

Team leadership

Coaching

Problem solving

Retail experience

Communication

Job description

The following content displays a map of the jobs location - Withybush Road Withybush Ind. Est. Haverfordwest

Withybush Road Withybush Ind. Est. Haverfordwest

Closing Date:

26/10/2026

Job Category:

Dept/Region:

Region 8

Business Area:

Booker Wholesale

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay·
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

As Shift Leader, you will work with the Branch Leadership Team and colleagues to support the Area Manager to ensure that your branch is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer.

It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesale.

You will be responsible for

Opening, closing and the complete operational running of the branch making the right decisions for the health and safety of our customers and colleagues, taking the lead in the absence of the Area Manager.

Supporting a Health, Safe and Legal culture; ensuring all colleagues are appropriately kept informed of any H&S and Security updates.

Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.

Compliance with company policies and procedures and mandatory training.

Leading by example, role modelling the Code of Business Conduct and Win Together Behaviours.

PRIDE being lived in the branch and that all colleagues focus on delivering great availability and service.

Supporting all colleagues during their induction and training.

Building and maintaining good working relationships internally, and externally.

Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.

You will need

To be successful in this role your skills and experience will include:

An excellent communicator, with experience of supervising or managing a team.

A proven track record of coaching, motivating and guiding a team, as well as holding people accountable to deliver great service.

Flexible and adaptable with great problem solving skills.

Practical experience in the retail/wholesaletrade.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*