Shift Leader

McDonald’s; Greater Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global fast-food chain is looking for a Shift Manager in Greater Manchester to ensure the highest standards of service and cleanliness. The successful candidate will lead a team, provide excellent customer service, and follow safety procedures. Candidates should have experience in a fast-paced environment and strong communication skills. Competitive pay and benefits are included.

Benefits

Holiday pay

Employee discounts

Premium shift pay for overnight shifts

Above national minimum wage

Qualifications

• Experience managing and leading in a fast‑paced environment.
• High energy levels and the ability to work efficiently and productively.
• Strong communication skills, including attentive listening and face‑to‑face verbal communication.

Responsibilities

• Deliver the highest standards of quality, service and cleanliness in the restaurant.
• Provide friendly, fast and accurate service to customers.
• Follow all workplace safety, security and food hygiene procedures.

Skills

Managing and leading in a fast‑paced environment

Strong communication skills

Team‑player attitude

Confidence to motivate and empower team

Job description

Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you may have an idea of what is involved in working here. But there is more – we want every McDonald’s customer to have a brilliant experience every time they visit. That means hot food in a clean and friendly restaurant. As a Shift Manager you will make it happen by leading the team or being out in the dining areas looking after our customers’ needs.

Responsibilities

• Deliver the highest standards of quality, service and cleanliness in the restaurant.
• Provide friendly, fast and accurate service to customers.
• Complete tasks and activities in line with training, company guidelines and management direction.
• Follow all workplace safety, security and food hygiene procedures.
• Treat all customers and colleagues with courtesy and respect as a supportive team member.

Qualifications

• Experience managing and leading in a fast‑paced environment.
• High energy levels and the ability to work efficiently and productively.
• Strong communication skills, including attentive listening and face‑to‑face verbal communication.
• Team‑player attitude with a genuine smile and enthusiasm to connect with customers.
• Confidence in yourself and the ability to motivate and empower your team.

Benefits & Working Conditions

• Holiday pay, service awards and meal allowance.
• Employee discounts from a wide range of retailers.
• Premium shift pay for overnight shifts (midnight‑5am).
• Above the national minimum wage for all team members.
• Working hours vary; most restaurants are open 24 hours and shift schedules are designed to suit you.