Shift Leader

Tortilla Mexican Grill plc; Ellesmere Port; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free meals on shifts

50% discount for friends and family

Epic social events and entertainment

Job summary

Tortilla Mexican Grill plc in Cheshire Oaks is seeking a Shift Leader to join our busy team on a permanent basis. We offer both part-time and full-time opportunities with a competitive rate of up to £13.21 per hour, paid biweekly.

You will oversee front-of-house operations, motivate staff, ensure guest satisfaction, and maintain Tortilla standards. Enjoy sociable hours, strong team spirit, and progression opportunities within the company.

Qualifications

• Experience leading teams in hospitality or retail settings.
• Strong communication and training abilities.
• Customer-focused with a friendly, proactive approach.

Responsibilities

• Lead and train the restaurant crew to deliver great service.
• Manage shift operations, delegate tasks and monitor performance.
• Ensure food safety, cleanliness and adherence to brand standards.
• Provide excellent guest service and resolve issues promptly.

Skills

Leadership

Team supervision

Customer service

Communication

Job description

Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Cheshire Oaks. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto £13.21 per hour, paid every 2 weeks.

About Us

Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.

Benefits We Can Offer You As Our Shift Leader

• Free meals on shifts
• Epic social events and entertainment fund for the whole team
• Far more sociable hours than many other restaurant brands
• 50% discount for your friends and family
• Love your job! 98% of our crew say they love their working day
• Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
• Wellbeing support including free counselling, financial and legal advice

Career Progression As The Shift Leader

• Structured career development to Assistant Manager and beyond
• Real progression and development opportunities - a third of HQ staff started in store!
• Earn professional qualifications with our Apprentice scheme

What We’re Looking For In Our Shift Leader

Our Shift Leaders help make Tortilla the awesome place it is! We’d love you to have previous experience in a bar, restaurant, hotel, coffee shop or fast food chain as a Team Leader or Supervisor, but the more important thing for us is that you’re friendly, outgoing and love to lead & train your crew.