Shift Leader

Tesco; Cheltenham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Booker colleague card 10% off

Tesco colleague discount 10–15%

Tesco Mobile discounts

Pension

Eye tests

Health checks

RAC discounts

Cycle to work

Save As You Earn

Life Assurance

Job summary

Booker Cheltenham is seeking a Shift Leader to supervise daily branch operations, work with the Branch Leadership Team and support the Area Manager to ensure health, safety and legal compliance while maximising availability and service to customers.

Joining the fast-moving food wholesale environment, you will lead by example, develop colleagues, maintain a clean and safe store, and drive engagement, inclusivity and great service across the team.

Qualifications

• Experience supervising or managing a team.
• Proven coaching and motivating skills.
• Able to hold people accountable to deliver great service.
• Practical experience in the retail/wholesale trade.

Responsibilities

• Open, close and manage branch operations with the health and safety of customers and colleagues in mind.
• Lead in the absence of the Area Manager.
• Maintain a culture of Health, Safe and Legal compliance and keep staff informed of updates.
• Ensure a clean, tidy and safe environment for staff and customers.
• Comply with company policies and mandatory training.
• Lead by example and uphold the Code of Business Conduct and Win Together Behaviours.
• Promote Pride in the branch and focus on great availability and service.
• Support induction and training for colleagues.
• Build and maintain strong internal and external relationships.
• Champion Diversity and Inclusion to ensure Everyone Is Welcome at Booker.

Skills

Team supervision

Coaching

Problem solving

Retail knowledge

Job description

Booker • Cheltenham • Working hours 38hrs. Monday - Sunday 6.30am - 16.30pm • Apply by 04-Sep-2026

As Shift Leader, you will work with the Branch Leadership Team and colleagues to support the Area Manager to ensure that your branch is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer.

It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesale.

What is in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay•
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

You will be responsible for

Opening, closing and the complete operational running of the branch making the right decisions for the health and safety of our customers and colleagues, taking the lead in the absence of the Area Manager.

Supporting a Health, Safe and Legal culture; ensuring all colleagues are appropriately kept informed of any H&S and Security updates.

Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.

Compliance with company policies and procedures and mandatory training.

Leading by example, role modelling the Code of Business Conduct and Win Together Behaviours.

PRIDE being lived in the branch and that all colleagues focus on delivering great availability and service.

Supporting all colleagues during their induction and training.

Building and maintaining good working relationships internally, and externally.

Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.

You will need

To be successful in this role your skills and experience will include:

An excellent communicator, with experience of supervising or managing a team.

A proven track record of coaching, motivating and guiding a team, as well as holding people accountable to deliver great service.

Flexible and adaptable with great problem solving skills.

Practical experience in the retail/wholesale trade.

About us

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is a Disability Confident Committed Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergro upjobs.co.uk