Shift Leader

McDonald’s; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fast-food chain in Bradford seeks motivated individuals for roles that emphasize customer experience and team play. Candidates will enjoy a competitive hourly wage ranging from £13.26 to £14.26, with additional pay for overnight shifts. The role offers exciting training opportunities, a clear career path to Assistant Manager, and several employee benefits including holidays and discounts. Join a committed team focused on development and sustainability.

Benefits

6 weeks holiday per year

Flexible hours

Access to various apprenticeships

Enrolment in Pension scheme

Meal allowance

Employee discounts

Qualifications

• Must be confident and a team player.
• Good customer experience leader with a can-do attitude.
• Thrives in a fast-paced environment and loves leading others.

Responsibilities

• Engage with team and customers to enhance service quality.
• Participate in hands-on training and career progression.
• Work in shifts to meet operational needs.

Skills

Team player

Customer experience leadership

Confident attitude

Fast-paced environment adaptability

Job description

Job Overview

Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. Olivia is our friendly virtual assistant, which means she's available to support you navigate through the application process 24 hours a day, 7 days a week. Whether it's late at night or over the weekend, she's on hand to answer your questions, guide you through the application process, or help you find what you need. While Olivia can't make hiring decisions (those are always made by real human recruiters), Olivia's here to ensure your recruitment journey stays smooth and accessible-anytime you need. Olivia is our friendly virtual assistant designed to help streamline parts of the recruitment experience. Olivia can answer common questions, guide candidates through application steps, arrange interviews and provide timely updates, all to help make the application process smoother and easier to navigate.

Eligibility

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You'll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

Interview Process

• Stage 1 – Interview with Tom (Learning and Development Manager) with a tour of the kitchen.
• Stage 2 – 1‑hour shoulder‑to‑shoulder session with a current shift manager to observe the role of a shift manager, manage others, carry out operational checks. This will be followed by a meeting with Zahid the Operations Manager, where you can discuss the role in more detail.

Pay & Hours

£13.26‑£14.26 per hour (+ £1/hr for overnight shifts). Works are scheduled to suit you, but also take working time legislation and our business needs into account.

Training & Career Path

Hands‑on training from experienced leaders. Clear path to Assistant Manager and beyond. Earn while you learn – access to nationally recognised apprenticeships.

• Level 2 Hospitality Team Member Apprenticeship
• Level 2 Customer Service Practitioner Apprenticeship
• Level 3 Hospitality Supervisor Apprenticeship
• Level 4 Hospitality Manager Apprenticeship
• Level 6 – Chartered Manager Degree Apprenticeship (Available when you become assistant manager)

Benefits

• 6 weeks holiday per year
• Flexible hours
• Access to Level 2, 3, 4 and 6 apprenticeships (including school leaver degree apprenticeships)
• Enrolment in Pension scheme
• Meal allowance
• Employee discounts from top high street and online brands and much more
• Premium Shift: if you work overnights, between midnight and 5am, you'll earn extra pay
• Every team member, including our hourly‑paid workers, earn above the national minimum wage. We also offer a range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.

Qualifications & Attributes

You need to be confident, a team player, a good customer experience leader, and have a “can‑do” attitude. You should know who we are, what we do, and want to become part of what makes us tick. We look for people who thrive in a fast‑paced environment, love leading others, and bring a positive disposition. We hire for qualities and potential, rather than qualifications.

Additional Information

McDonald’s has a strong focus on career progression, learning opportunities, and employee development. Our restaurants are open 24 hours a day in many locations. We supply a uniform, and you will be paid every 2 or 4 weeks for hourly workers or monthly for those on a dedicated salary. We are working on sustainability plans and launched a net‑zero restaurant in 2021.

Application Process

If you are unable to make any of the interview slots offered to you, you can get back in touch with Olivia and she will help you rearrange to a suitable date.