Shift Leader

Tortilla; Birmingham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A popular Mexican fast-food restaurant in Birmingham is seeking a Shift Leader to oversee team operations and ensure exceptional customer experiences. The ideal candidate will have leadership experience in hospitality and a friendly demeanor. This role offers part-time and full-time options, competitive pay of up to £12.71 per hour, and comprehensive benefits including free meals and career development opportunities. If you love to lead and inspire others, apply now to join our team!

Benefits

Free meals on shifts

Social events and entertainment fund

50% discount for friends and family

Wellbeing support and advice

Discounts via Perkbox

Qualifications

• Previous experience in hospitality or food service as Team Leader or Supervisor.
• Friendly and outgoing personality.
• Passion for leading and training a team.

Responsibilities

• Ensure high-quality service for every guest.
• Lead and train crew effectively.
• Maintain a positive and inclusive atmosphere.

Skills

Team Leadership

Customer Service

Communication

Training

Job description

Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Birmingham Grand Central. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of up to £12.71 per hour, paid every 2 weeks.

About Us

Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don't have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.

Benefits we can offer you as our Shift Leader :

• Free meals on shifts
• Epic social events and entertainment fund for the whole team
• Far more sociable hours than many other restaurant brands
• 50% discount for your friends and family
• Love your job! 98% of our crew say they love their working day
• Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
• Wellbeing support including free counselling, financial and legal advice

Career progression as the Shift Leader :

• Structured career development to Assistant Manager and beyond
• Real progression and development opportunities – a third of HQ staff started in store!
• Earn professional qualifications with our Apprentice scheme

What we’re looking for in our Shift Leader :

Our Shift Leaders help make Tortilla the awesome place it is! We’d love you to have previous experience in a bar, restaurant, hotel, coffee shop or fast food chain as a Team Leader or Supervisor, but the more important thing for us is that you’re friendly, outgoing and love to lead & train your crew.

So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Shift Leader!