Shift-Lead Team Member – Fast-Paced Customer Service

Moto; Chippenham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Discretionary bonus

Colleague discount

Sick pay

Life assurance

Funded qualifications

Job summary

Moto is hiring a Team Member at Leigh Delamere Services, Chippenham, Wiltshire. This role offers the potential to progress to a shift lead with training provided, while delivering Burger King’s flame-grilled taste and top-notch service. You’ll be part of a friendly team focused on guest satisfaction.

Starting at £12.90 per hour with eventual lead opportunities at £13.40 per hour, the role emphasises teamwork, customer care and operational excellence across a busy service area.

Qualifications

• Customer service experience preferred in fast-paced retail or food service.
• Able to stay calm and focused while switching gears in busy periods.
• Motivated and reliable with a proactive attitude.

Responsibilities

• Greet customers with a warm and friendly welcome.
• Process orders and requests promptly and accurately.
• Assemble Burger King products to order with speed and accuracy.
• Maintain brand standards and deliver excellent customer service.
• Resolve questions and issues with a customer-centric approach.
• Keep the workspace and store clean, tidy and welcoming.
• Collaborate with colleagues to promote teamwork.
• Leave customers with a memorable experience they want to repeat.
• Help prepare store and kitchen for the next trading day.

Skills

Customer service

Fast-paced environments

Adaptable

Job description

Moto is hiring a Team Member at Leigh Delamere Services, Chippenham, Wiltshire. This role offers the potential to progress to a shift lead with training provided, while delivering Burger King’s flame-grilled taste and top-notch service. You’ll be part of a friendly team focused on guest satisfaction.

Starting at £12.90 per hour with eventual lead opportunities at £13.40 per hour, the role emphasises teamwork, customer care and operational excellence across a busy service area.