Shift Lead: Store Floor Coach & Ops Leader

Marks & Spencer Plc; Enniskillen; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Enniskillen seeks a Team Support Manager to lead operations and enhance customer service. This role involves managing daily tasks, coaching staff, and ensuring a clean and efficient store environment. Ideal candidates will possess strong leadership and digital skills, with a commitment to customer satisfaction. This position offers full-time hours with competitive pay and opportunities for performance recognition.

Qualifications

• Ability to understand M&S operational strategy.
• Good level of digital capability and relevant systems.
• Ability to build relationships and work within a team.

Responsibilities

• Lead the fill operation and coordinate resources.
• Drive productivity in readiness for store opening.
• Maintain a clean, safe, and well-presented store.

Skills

Customer service

Team leadership

Digital capability

Communication skills

Flexibility

Job description

A leading retail company in Enniskillen seeks a Team Support Manager to lead operations and enhance customer service. This role involves managing daily tasks, coaching staff, and ensuring a clean and efficient store environment. Ideal candidates will possess strong leadership and digital skills, with a commitment to customer satisfaction. This position offers full-time hours with competitive pay and opportunities for performance recognition.