Shift Lead - Lead Fast-Paced Team, Grow into Management

Nando’s Group; Greater London; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Sabbatical every 5 years

Free food at work

Discounts for days off

Paid breaks

Team bonding opportunities

Career growth paths

Rewards platform discounts

Supportive family environment

Job summary

Nando’s Group is seeking a Shift Lead to help run brilliant shifts and inspire the team. You’ll lead a fast-paced crew, ensure a warm guest experience and modelling our values every step of the way.

Bring leadership energy, a customer-first mindset and a drive to grow with us. This role offers a supportive, family-style environment and clear paths into management as you develop your leadership skills.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-obsessed approach with a passion for delivering PERi-PERi moments.
• Confident in leading people and solving problems on the spot.
• Hungry to learn, grow and take on more responsibility.
• Creates a fun, inclusive environment where Nandocas can thrive.

Responsibilities

• Lead and support to run brilliant shifts.
• Motivate and manage the team during busy periods.
• Ensure consistent guest experiences across channels.
• Resolve on‑the‑spot issues with confidence.

Skills

Team leadership

People management

Problem-solving

Customer service mindset

Adaptability

Job description

Nando’s Group is seeking a Shift Lead to help run brilliant shifts and inspire the team. You’ll lead a fast-paced crew, ensure a warm guest experience and modelling our values every step of the way.

Bring leadership energy, a customer-first mindset and a drive to grow with us. This role offers a supportive, family-style environment and clear paths into management as you develop your leadership skills.