Shift Lead: Ignite Customer Moments & Team Growth

Nando’s Group; Belfast City District; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Free food at work

Discount on days off

Paid breaks

Team bonding opportunities

Career progression into management

Job summary

Nando’s in Belfast is looking for a Shift Lead to help run brilliant shifts and support a fast-paced team. This role focuses on leadership, service excellence, and delivering the PERi‑PERi experience on every shift.

You will guide the team, ensure guest satisfaction, and foster a fun, inclusive work culture while growing into management opportunities. Competitive hourly rate and supportive environment are offered.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-focused approach with the ability to deliver moments of service excellence.
• Strong communication and people management skills.

Responsibilities

• Lead and supervise shift operations to ensure smooth service flow.
• Motivate and engage team members to deliver fantastic PERi‑PERi moments.
• Support scheduling, breaks, and customer experience during busy periods.

Skills

Leadership

Team supervision

Customer service

Problem-solving

Communication

Job description

Nando’s in Belfast is looking for a Shift Lead to help run brilliant shifts and support a fast-paced team. This role focuses on leadership, service excellence, and delivering the PERi‑PERi experience on every shift.

You will guide the team, ensure guest satisfaction, and foster a fun, inclusive work culture while growing into management opportunities. Competitive hourly rate and supportive environment are offered.