Shift Lead & Guest Champion | Train & Elevate Your Team

Mitchells & Butlers PLC; Tipton; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount across brands

20% Friends & family discount

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers plc's Toby Carvery Burnt Tree Island is recruiting a Shift Supervisor to welcome guests, lead a team and maintain high service standards.

Join a group known as the home of the roast, with staff benefits such as pension, 28 days' holiday, and staff discounts across brands. You will manage day-to-day operations, supervise shifts, train colleagues, and ensure cleanliness and safety while delivering the warm welcome our guests expect.

Qualifications

• Hospitality experience with a focus on guest service.
• Proven ability to lead and train a team.
• Flexible attitude to shifts and hours.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Training

Job description

Mitchells & Butlers plc's Toby Carvery Burnt Tree Island is recruiting a Shift Supervisor to welcome guests, lead a team and maintain high service standards.

Join a group known as the home of the roast, with staff benefits such as pension, 28 days' holiday, and staff discounts across brands. You will manage day-to-day operations, supervise shifts, train colleagues, and ensure cleanliness and safety while delivering the warm welcome our guests expect.