Shift Lead: Energize the Team & Delight Guests

KFC-Belfast---Shankill-Road; Belfast City; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

KFC Belfast is seeking a Team Leader to drive performance on the floor, lead from the front, and ensure every guest leaves happy. You’ll set pace, lift the vibe, and actively contribute to a high-energy shift environment.

You will coach and support your crew, helping them grow and deliver outstanding service while managing daily operations behind the scenes to keep the restaurant running smoothly.

Qualifications

• Natural leader with experience managing teams and bringing out the best in people when it counts.
• Strong interpersonal skills, able to motivate and keep the crew happy and focused.
• You stay calm and think clearly when things move fast and decisions matter.

Responsibilities

• Lead from the front. You’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.
• Build your crew up. You’ll coach, support, and celebrate your team—ensuring everyone grows, learns, and brings their best to every shift.
• Keep it running smooth. From stock checks to shift plans, you’ll help keep things ticking behind the scenes so the front runs like clockwork.

Skills

Team leadership

People management

Calm under pressure

Customer focus

Job description

KFC Belfast is seeking a Team Leader to drive performance on the floor, lead from the front, and ensure every guest leaves happy. You’ll set pace, lift the vibe, and actively contribute to a high-energy shift environment.

You will coach and support your crew, helping them grow and deliver outstanding service while managing daily operations behind the scenes to keep the restaurant running smoothly.