Shift Lead Duty Manager – Hospitality Leader with Tips

Prezzo; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular Italian restaurant chain in Greater London is seeking a Duty Manager to lead shifts and manage service excellence. Responsibilities include acting as keyholder, leading the team during busy periods, and ensuring compliance with health and safety. Ideal candidates will have hospitality experience and strong leadership potential. The role offers competitive pay with tips and perks including free meals and discounts.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Must have experience in frontline hospitality roles like server or supervisor.
• Ability to lead a team effectively during service times.
• Strong interpersonal skills to communicate with staff and guests.

Responsibilities

• Act as keyholder and manage restaurant opening and closing.
• Lead shifts in the absence of senior management.
• Maintain excellent service standards on the floor.
• Assist with cashing up and compliance paperwork.

Skills

Experience in a hospitality team role

Strong communication and people skills

Confidence to lead a team

Basic understanding of compliance and health & safety

Job description

A popular Italian restaurant chain in Greater London is seeking a Duty Manager to lead shifts and manage service excellence. Responsibilities include acting as keyholder, leading the team during busy periods, and ensuring compliance with health and safety. Ideal candidates will have hospitality experience and strong leadership potential. The role offers competitive pay with tips and perks including free meals and discounts.