Shift Lead — Customer-Focused Store Leader (6.6 wks Holiday)

B&Q; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading home improvement retail company is seeking a Shift Lead in the United Kingdom to oversee daily store operations and cultivate an enjoyable shopping environment. The ideal candidate will focus on customer satisfaction, ensuring safety, and effectively managing the team throughout their shift. This role offers a competitive salary and a variety of benefits, including a pension scheme and generous holiday entitlement, reflecting the organization’s commitment to an inclusive and supportive workplace.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Qualifications

• Passionate about customers and doing the right thing.
• Enjoy interacting with colleagues and working in a team.
• Safety conscious with a keen eye for compliance.

Responsibilities

• Oversee store operations and ensure smooth running.
• First point of contact for customers and colleagues.
• Ensure safety standards are met at all times.

Skills

Customer focus

Teamwork

Attention to detail

Energy and motivation

Decision making

Job description

A leading home improvement retail company is seeking a Shift Lead in the United Kingdom to oversee daily store operations and cultivate an enjoyable shopping environment. The ideal candidate will focus on customer satisfaction, ensuring safety, and effectively managing the team throughout their shift. This role offers a competitive salary and a variety of benefits, including a pension scheme and generous holiday entitlement, reflecting the organization’s commitment to an inclusive and supportive workplace.