Shift Lead: Coffee Craft & Flexible Shifts

Costa Coffee; Montrose; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

50% discount on all food and drink inコ

Matched pension up to 10%

Costa Coffee share scheme

Financial Support Fund

More perks: https://bit.ly/costaperks

Job summary

Costa Coffee in Montrose is seeking a Team Leader to bring energy, confidence, and support to each shift. You will lead smooth, efficient operations and motivate your team while maintaining high standards in service and coffee excellence.

Share our values and provide training to new Baristas, ensuring consistency across shifts and locations. This role reflects Costa's commitment to great coffee, teamwork, and exceptional guest experiences.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and motivational skills.
• Reliable with a proactive approach to customer service.
• Ability to train new staff and support shifts.

Responsibilities

• Lead smooth, efficient shifts.
• Train and support new Baristas.
• Energise and motivate your team.
• Maintain high standards across service and coffee excellence.
• Use resourcefulness and adaptability to keep everything running well.

Skills

Leadership

Team management

Communication

Adaptability

Reliability

Job description

Costa Coffee in Montrose is seeking a Team Leader to bring energy, confidence, and support to each shift. You will lead smooth, efficient operations and motivate your team while maintaining high standards in service and coffee excellence.

Share our values and provide training to new Baristas, ensuring consistency across shifts and locations. This role reflects Costa's commitment to great coffee, teamwork, and exceptional guest experiences.