Shift Engineer

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 42,000 - 56,000; Full time

Job summary

Jones Lang LaSalle Incorporated in London is seeking a proactive Shift Engineer to support 24/7 facility operations at a high-availability site. You will deliver planned and reactive maintenance on MEP and fabric assets, prioritising safety and uptime.

Working with the Event and FM teams, you will lead on-site maintenance tasks, supervise technicians, and ensure compliance with statutory tasks, reporting performance and faults to the client and management.

Qualifications

• Approved apprenticeship or appropriate experience in Building Services.
• Excellent communication skills with customers and staff.
• Formal qualification in electrical engineering.
• Experience as end user of a Building Management System (BMS).
• Strong numeracy and report-writing skills.

Responsibilities

• Operate facility systems competently, effectively and efficiently.
• Deliver maintenance of building systems including MEP & Fabric assets.
• Monitor utilities usage and report abnormalities or energy savings to client.
• Supervise sub-contractors and ensure housekeeping standards.
• Coordinate with event planning teams and FM stakeholders.

Skills

Building Services apprenticeship

Electrical engineering qualification

Building Management Systems experience

Communication skills

Team leadership

Education

Apprenticeship certificate in Building Services

Tools

Building Management System (BMS)

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Title

Shift Engineer. Job Family Operations. Role Level P2. Location Kensington Olympia. Reports To Shift Leader. Interfaces Internal: Operations, Procurement, Finance, Health & Safety, Leadership Team. External: Subcontractors, Customers, Paying Clients. Company: If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL Workplace Management!

Role Purpose

The Shift Engineer reports directly to the Shift Leader. This role is accountable for delivering high standard of PPM & Reactive maintenance within critical facility operations with 100% uptime standards.

Responsibilities

Technical Operations & Systems Management

• Operate all facility systems competently, effectively and efficiently
• Deliver maintenance of building systems including MEP & Fabric assets
• Ensure compliance & statutory tasks are completed on time
• Monitor utilities usage and report abnormalities or energy savings to client
• Support in identifying onsite critical spares including site stock register and monthly auditing. Update asset database accuracy and updates within the CAFM System
• Provide emergency engineering relief cover
• Own the delivery of PPM and reactive tasks, ensuring reporting shows positive
• Identification of critical plant and materials required to keep the client’s plant functioning effectively
• Supervise sub-contractors through planned and reactive maintenance, reporting on findings and driving forward solutions with the client
• Ensure Plant areas, workshops, stores, changing and rest areas etc. are kept to the highest level of housekeeping driving standards through the team
• Participate alongside team members on Event Days, attendance may be required outside of business hours, this may also be required depending on event criticality
• Coordinate with key stakeholders across the Event’s planning teams in addition to the FM team, building solid relationships and trust to be the ‘trusted partner’ in respect of MEP & Fabric

Client & Stakeholder Management

• Work closely with Account Team to achieve 100% Critical Facilities uptime
• Attend operations meetings and client meetings as requested
• Support projects, contractors, and planned/reactive MEP & F works
• Ensure immediate notification of critical equipment issues with relevant reports and recommendations

Reporting & Documentation

• Ensure team are providing accurate and complete details on their PPM tasks
• Ensure accurate information is supplied for client and internal reporting
• Support in compiling detail feeding into the engineering risk register
• Report back to management on critical systems availability and asset reliability
• Handle critical incident (2-2-2) and near miss reporting with after-action reviews. Provide technical reports and improvement recommendations as required
• Manage debit and WIP review and updates

Health & Safety Leadership

• Proactively promote "Safety First" culture in line with JLL Cardinal Rules of Safety.
• Ensure safe, professional and conscientious conduct of all Personnel
• Drive Health and Safety culture throughout the team
• Apply knowledge of safe systems of work and compliance requirements

Additional Duties

• Communicate and implement technical/legislative updates effectively
• Participate actively in site escalation processes including on-call emergency response
• Provide ONWH support for critical works when required
• Become familiar with REM contract administrative requirements and JLL processes

Essential Qualifications and Requirements

Skills:

• Approved apprenticeship or appropriate experience within Building Services
• Excellent communication skills and the ability to deal with staff and Customers
• Formal qualification in electrical engineering
• Experience as an end user of a Building Management Systems
• Intermediate computer literacy using Windows Office applications
• Self-motivated and able to work on own initiative as well as part of a team
• Excellent numeracy and literacy skills, with experience of report writing

Qualifications:

• 18th Edition IEE: Wiring & Installation
• Previously LV/HV Authorised Person C&G 2360 Parts 1 and 2 or equivalent
• C&G 2391 - Desirable
• C&G Mechanical Qualification

Personal Attributes:

• Reliable and conscientious
• Pro-active in achieving the highest standard of operation
• Must be enthusiastic to deliver a good service to the Customer
• Ability to lead, motivate and direct a small team of technicians/operatives
• Well-presented and approachable manner
• Confidence and commitment to providing a high quality, professional service
• Ability to develop a good understanding of the customers’ business requirements
• Good written and verbal communication skills
• Ability to prioritise work tasks
• Adaptable and flexible in approach to work required
• Effective problem-solving skills
• Ability to remain calm under pressure
• Reliable
• Detail conscious

Location

Location: On-site –London, GBR

Equal Opportunity and Reasonable Accommodation

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Privacy and Company Information

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.