Shift Coordinator

Ornua Co-operative Limited; Leek; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading dairy organization in Leek is seeking a Night Shift Co-ordinator to enhance operational efficiency. Responsibilities include managing shift logistics, coordinating staff, and ensuring compliance with operational administration. The ideal candidate will possess strong organizational skills and proven experience in team support roles. Join us to further the mission of a purpose-driven organization that values diversity and innovation.

Benefits

Comprehensive Benefits

Career Progression Opportunities

Commitment to Diversity and Inclusion

Qualifications

• Proven experience in shift coordination or team support roles.
• Familiarity with agency staffing processes and systems.
• Understanding of payroll, holiday tracking, and compliance documentation.

Responsibilities

• Coordinate and support shift operations by managing agency and employee logistics.
• Create and maintain daily and weekly staff plans and agency schedules.
• Liaise between Zone Leaders, Shift Manager, and agency contacts.

Skills

Strong organisational skills

Effective communication

Attention to detail

Problem-solving

IT proficiency

Tools

Microsoft Office

PowerPoint

Job description

Overview

Are you a Night Shift Co-ordinator looking for the challenge of taking a mission driven organisation to its next level of success? Ornua is actively seeking a Night Shift Co-ordinator to join our Production Team as we continue our growth trajectory.

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world for over 55 years.

Role: The Night Shift Co-ordinator will play a key role in;

• Shift Preparation & Support
• Welcome employees on-site 30 minutes before shift start
• Liaise with Zone Leaders regarding absences and team updates
• Coordinate agency staff: check availability, place orders, and confirm attendance
• Work collaboratively with Zone Leaders to fill absenteeism at start of shift
• Create and maintain daily and weekly staff plans and agency schedules
• Operational Administration
• Manage employee and agency hours for payroll
• Collect and report shift figures for Finance
• Check and sign off holiday requests
• Print compliance paperwork for production lines
• Order tools and supplies as needed
• Management and adherence to RTW compliance
• Create staffing plans based on planning requirements for the following week
• Training & Development
• Create and complete training slips and adhere to site compliance for agency staff
• Update the skills matrix based on training and performance
• Support team appraisals and development tracking
• Communication & Events
• Liaise between Zone Leaders, Shift Manager, and agency contacts
• Plan and coordinate organised events and team appraisals

Why Ornua?

• Ornua operates from 10 business units worldwide, including 16 production facilities, with global sales and marketing presence.
• The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.
• Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Pilgrims Choice.
• Our co-operative ethos lies at the heart of how we do business as a purpose and values-led organisation, creating value for Irish dairy farming families.
• Our Values lie at the core of everything we do. Our five values are Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together.
• We invest in our people and foster a culture of continuous learning and improvement.
• Career Progression including Global Mobility opportunities.
• Comprehensive Benefits with regional specific offerings.

Why This Role Is Valuable:

The Shift Co-Ordinator role is highly valuable because it acts as a critical operational and administrative link between frontline teams, agency staff, Zone Leaders, and the Shift Manager. It coordinates and supports shift operations by assisting Zone Leaders, managing agency and employee logistics, and ensuring smooth administrative and compliance processes are adhered to.

What You Bring To The Role:

Experience & Knowledge

• Proven experience in shift coordination or team support roles
• Familiarity with agency staffing processes and systems
• Understanding of payroll, holiday tracking, and compliance documentation
• Knowledge of production environments and operational workflows

Skills

• Strong organisational skills – able to manage multiple tasks, schedules, and priorities
• Effective communication – liaising confidently with Zone Leaders, Shift Manager, agency contacts, and team members
• Attention to detail – accurate record-keeping for payroll, finance figures, holiday approvals, and training documentation
• Problem-solving – proactive in resolving staffing issues, absences, and operational challenges
• IT proficiency – comfortable using systems for payroll, planning, compliance, and training records; ability to use Microsoft Office and PowerPoint

Personal Attributes

• Reliable and punctual – consistently present 30 minutes before shift start
• Approachable and supportive – welcoming staff and assisting with onboarding
• Discreet and professional – handling sensitive information like absences and appraisals
• Team-focused – works collaboratively with Zone Leaders and supports team development

Our interview process is designed to be thorough yet supportive. This process includes a first stage via Teams to allow us to get to know you better; if successful, a second stage face-to-face interview to give you the opportunity to get a feel for Ornua and the environment in which you will be working.

Ornua has ambitious growth plans and we’re building a team to help enable and accelerate that growth. We are looking for people who share our values, are curious, forward-looking, take ownership and work together to build a future for themselves and Ornua.

Ornua values diversity and inclusion and welcomes applications from candidates with diverse backgrounds. We also strongly encourage women and other underrepresented groups in the manufacturing industry to apply. Your unique perspectives and experiences are highly valued and will be instrumental in driving our company’s continued success. Join us in shaping a more innovative, inclusive, and sustainable future.

Competencies :

Seek and embrace new ideas

Includes: Learning, Growth Mindset, Knowledge Sharing, Continuous Improvement, Innovative Thinking

Forward Looking

Includes: Social Conscience, Working Proactively, Flexibility, Change Management, Competitor Market Knowledge, Strategic Thinking

Proficient - Encourages others to learn and demonstrates the courage to lead creative initiatives.

Proficient - Helps others to accept change, implements change, and looks ahead to anticipate change that benefits others.

Make it happen

Expertise

Includes: Technical/Functional Skills, Analysis, Problem Solving & Decision Making, Decisiveness, Planning, Prioritising & Reviewing

Ownership

Includes: Action Focus, Empowerment, Accountability & Quality, Tenacity, Sustainable Growth, Managing Performance

Proficient - For projects that involve others, applies effective professional skill, analysis, problem solving, decision making, prioritising, planning and reviewing.

Proficient - Clarifies accountabilities, overlaps and gaps, facilitates empowerment, helps others remain motivated through difficult times.

Integrity

Includes: Empathy & Respect, Inclusivity, Authenticity, Ethical Standards, Constructive Attitude, Role Model

Communicative

Proficient - Supports and encourages constructive outcomes for others by demonstrating integrity, inclusivity and authenticity.

Proficient - Communicates with impact, adapting style for different situations and people, to ensure all are heard and valued and feel psychologically safe.

Achieve great things together

Working Together

Includes: Co-operating, Active Collaboration, Encouraging Others, Relationship Building, Team Effectiveness

Customer Focus

Includes: Customer & Members’ Needs, Customer Ownership, Customer Relationships, Commercial Awareness

Proficient - Encourages co-operation in own team and ensures cross-functional working.

Proficient - Pays attention to customer satisfaction levels and builds good relationships, showing commercial and cost awareness.