Sheltered Housing Scheme Manager

BDS (Northern) Limited; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading housing association is seeking a Scheme Manager to oversee housing management services for seniors in the Clapham area. The ideal candidate will have experience in scheme management, particularly for older adults. Responsibilities include conducting welfare checks, managing tenant communication, and ensuring property maintenance. The role offers 36 hours per week, and pay ranges from £15.49 per hour PAYE to £20 per hour umbrella.

Qualifications

• Previous experience in a similar scheme management role.
• Strong understanding of housing management for older adults.
• Confident in conducting health and safety checks.
• Effective communicator, able to handle complaints.

Responsibilities

• Conduct daily welfare checks to residents.
• Facilitate property lettings and tenant communication.
• Monitor tenant rent accounts and address arrears.
• Report repairs and maintain partnerships with support agencies.

Skills

Communication skills

Understanding of tenant management

Health and safety knowledge

Experience in scheme management

Job description

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Clapham area.

Duties

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding.
• Conduct regular health and safety checks to ensure property conditions are well‑maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears.
• Act promptly on complaints regarding anti‑social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults.
• Confident in conducting health and safety checks within residential environments.
• Effective communicator, able to handle complaints and uphold tenancy agreements.
• Experience working collaboratively with external agencies to support tenants' needs.

Hours: 36 hours per week across Monday- Friday inbetween 9am- 5pm

Pay: £15.49ph PAYE or £20ph umbrella

Contract: This is a temp ongoing role to start asap

Apply now for immediate consideration