Sheltered Housing Scheme Manager

BDS (Northern) Limited; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading housing association is seeking a Scheme Manager to provide housing management services for the over 55s in North Kensington. Responsibilities include daily welfare checks, property lettings, and tenant communication. The ideal candidate will have experience in housing management, particularly for older adults, and strong communication skills. This is a temp ongoing role with a pay rate starting at £15.49 per hour PAYE.

Qualifications

• Previous experience in scheme management, especially in supported housing.
• Strong understanding of tenant management for older adults.
• Confident in conducting health and safety checks.
• Ability to handle complaints and uphold agreements.

Responsibilities

• Conduct daily welfare checks on residents.
• Facilitate property lettings and onboarding.
• Ensure regular health and safety checks are done.
• Monitor tenant rent accounts and manage arrears.
• Address complaints regarding anti-social behaviour.

Skills

Housing management experience

Health and safety knowledge

Effective communication

Collaboration with agencies

Job description

Overview

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in North Kensington, W11.

Responsibilities

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding.
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears.
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Qualifications / Criteria

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults.
• Confident in conducting health and safety checks within residential environments.
• Effective communicator, able to handle complaints and uphold tenancy agreements.
• Experience working collaboratively with external agencies to support tenants' needs.

Details

• Hours: 36 hours per week across Monday - Friday between 9am and 5pm.
• Pay: £15.49 per hour PAYE or £20 per hour umbrella.
• Contract: This is a temp ongoing role to start asap.

Apply now for immediate consideration.