Sheltered Housing Officer

MMP Consultancy; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local authority in Essex seeks a Supported Housing Officer to manage sheltered housing operations, conduct welfare checks, and promote tenant independence while ensuring safety compliance. The ideal candidate will have experience working with vulnerable populations and possess strong communication skills. A valid driving license is required for this role.

Qualifications

• Experience working with vulnerable or older people.
• Ability to work independently and under pressure.
• Knowledge of safeguarding and assistive technologies.

Responsibilities

• Manage operations of a sheltered housing scheme.
• Conduct tenant inductions and welfare checks.
• Ensure compliance with health and safety regulations.

Skills

Clear communication with vulnerable people

Emergency response

Customer service

Relationship-building

IT skills / Microsoft Office

Job description

MMP Consultancy are looking to recruit a Supported Housing Officer to join a Local Authority based in Essex.

Key Responsibilities

• Manage the day-to-day operations of a sheltered housing scheme
• Conduct tenant inductions, daily welfare checks, and maintain support plans
• Ensure health and safety compliance, including fire safety and telecare systems
• Liaise with external agencies to coordinate tenant support and social activities
• Promote independence while fostering community cohesion
• Respond to safeguarding concerns and maintain accurate records
• Participate in an emergency out-of-hours rota

We are looking for someone who:

• Communicates clearly and empathetically with older and vulnerable people
• Has experience of working or caring for vulnerable or older people and those living with long term disability
• Works independently and remains calm under pressure
• Has IT skills and is confident using Microsoft Office
• Demonstrates excellent customer service and relationship-building skills
• Has experience in sheltered housing or similar environments
• Understands safeguarding and assistive technologies like telecare
• Has a flexible attitude to being called upon to work in an emergency or unusual circumstances
• Holds a valid driving licence and has access to transport with business insurance