Shared Service Manager - Council Tax - Revenues & Benefits

Daniel Owen Ltd.; England; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A public sector organization is seeking a Shared Service Manager for Revenues & Benefits. This role involves managing council tax operations, ensuring compliance, and driving team performance in a hybrid work setting. Candidates should have relevant management experience and a strong understanding of council tax legislation. An IRRV Technician qualification is desirable. The position offers a competitive hourly wage and a supportive work environment.

Benefits

Employee well-being programme

Free parking when in the office

Qualifications

• Management experience in Revenues is essential.
• Must possess strong knowledge of Council Tax legislation.
• Proven leadership across diverse operations required.

Responsibilities

• Oversee the collection of over £200 million in revenues.
• Lead on the administration and collection of Council Tax.
• Support End of Year and Annual Billing processing.

Skills

Management experience in Revenues

Knowledge of Council Tax legislation

Leadership skills

Communication abilities

Analytical skills

Decision-making abilities

Education

IRRV Technician qualification or equivalent experience

Job description

Shared Service Manager - Council Tax - Revenues & Benefits

Based in Hertfordshire

Temporary on going

£28-35 per hour

Monday to Friday working, hybrid working with at least one day in the office every Friday to support council tax team

About the Role

As a key member of the management team, you will be responsible for the effective and efficient delivery of the team's Tax functions across our shared service. You will assist in the management of the team across remote settings, ensuring high performance, compliance, and excellent customer service.

Responsibilities

• Oversee the collection of over £200 million in revenues
• Lead on the administration and collection of Council Tax
• Support the End of Year and Annual Billing processing for the 2026/2027 year
• Liaise with internal and external stakeholders, including government bodies and auditors
• Support the Assistant Director for Revenues & Benefits Shared Service

What We're Looking For

• Relevant management experience in Revenues
• Strong knowledge of Council Tax and associated legislation
• Proven leadership and team management skills across diverse operations
• Excellent communication, analytical, and decision-making abilities
• IRRV Technician qualification or equivalent experience is desirable

What can we offer you?

• A stimulating and supportive work environment
• Blending working (remote/office)
• Employee well-being programme
• Free parking when you are in the office