SfYP Inclusion Mentor

Hertfordshire County Council; Stevenage; On-site; GBP 33,000 - 36,000; Full time

Job summary

Hertfordshire County Council is seeking an SfYP Inclusion Mentor in Stevenage and St Albans to support vulnerable young people missing from education and help them re-engage with learning or progression to post-16 opportunities. The role involves collaborative work with schools, parents, and partner professionals, delivering targeted one-to-one and group sessions.

Essential qualifications include excellent communication, ICT skills, and the ability to build positive relationships within

Qualifications

• Excellent verbal and written communication skills.
• Strong ICT skills and a flexible approach to work.
• Ability to build effective relationships within multidisciplinary teams.
• Experience advocating for young people and negotiating with partners.
• Understanding of issues facing young people and challenging discrimination.

Responsibilities

• Deliver one-to-one and small group sessions with clear aims and measurable outcomes.
• Support missing-from-education young people to return to education or proceed to post-16 opportunities.
• Build strong relationships with young people to support meaningful change.
• Work with parents, carers, schools and partner professionals.
• Represent the service in multi-agency and team meetings.
• Signpost to services and resources.
• Collaborate with SfYP colleagues for a holistic support offer.

Skills

Verbal & written communication

ICT skills

Relationship building

Team collaboration

Advocacy

Flexibility

Driving licence

Job description

Job Title: SfYP Inclusion Mentor

Starting Salary: £32,578 progressing to £35,570per annum

Hours: 37

Location: Stevenage and St Albans

Contract Type: Permanent

Directorate: Children's Services

About the team

Hertfordshire Services for Young People is the primary provider of youth work, career education, information advice guidance and work-related learning in Hertfordshire.

Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.

We work with vulnerable young people to address emerging needs, improve life chances, and reduce escalation to more expensive and intensive services.

This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood. The young people we work with are typically 11-17 and 18 to 25 if they are Care Leavers or have SEND.

About the role

As an SFYP Inclusion Mentor, the main responsibilities are

• Delivering one-to-one and small group sessions with clear aims and measurable outcomes
• Supporting young people who are missing from education and enabling their return to school or progression to post 16 opportunities
• Building strong, positive relationships with young people to support meaningful change
• Working closely with parents, carers, schools and partner professionals
• Representing the service confidently in multi-agency and team meetings
• Signposting young people and families to appropriate services and resources
• Working collaboratively with SfYP colleagues to ensure a holistic support offer

About you

SfYP are looking for an enthusiastic Inclusion Mentors to work as part of a multidisciplinary team supporting young people who are missing education and addressing barriers to their return to learning or progression into post-16 education, employment or training.

The aim of the role is to support young people to overcome barriers to education through bespoke one-to-one interventions and targeted group work, helping them to re-engage with education and improve their attendance and outcomes.

Essential

• Have excellent verbal and written communication skills, strong ICT skills and a flexible approach to work.
• Be able to demonstrate experience of building effective working relationships within multidisciplinary teams, developing positive rapport with young people, and working with them both individually and in small groups.
• Be proactive, with the ability to advocate for young people and negotiate effectively with partners and professionals.
• Have a strong understanding of the issues facing young people and be able to demonstrate how you have effectively challenged stereotyping, inequality and discriminatory practice.
• Be able to work flexibly to meet service needs.
• Driving licence and access to a vehicle

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 8. Please locate the job profile here:

Job profiles - Community services

Interview Date: 4 December 2026

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Additional information

We are changing Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/