Services Manager

One25; Bristol; On-site; GBP 23,000; Part time

Job summary

A charitable organization in Bristol is seeking a part-time Services Manager to deliver innovative support for women engaged in street sex work. The ideal candidate will lead service management, oversee teams, and provide trauma-informed support to vulnerable populations while promoting an inclusive workplace. Emphasis on solutions-focused leadership and partnership building is critical. This is a permanent position with competitive benefits.

Benefits

External supervision and reflective practice

33 days of leave including bank holidays

Enhanced sick pay benefits

Access to Employee Assistance Programme

Cycle Scheme

Option to join the 4 Day Week pilot

Qualifications

• Experience in service management supporting marginalized populations.
• Strong leadership skills with a creative, solutions-focused mindset.
• Ability to work collaboratively and build partnerships successfully.

Responsibilities

• Oversee management of the health hub service and group work.
• Support a team of specialist case workers delivering one-to-one support.
• Participate in outreach and on-call rotas.

Skills

Leadership

Service management

Building partnerships

Trauma-informed support

Job description

Services Manager (part time, female)

Are you passionate about delivering innovative services to support women who street sex work in Bristol? We are looking for an inspiring leader who can apply excellent service and people management skills, and who can build partnerships to achieve the best outcomes for One25's service users.

One25 works with women who are trapped in street sex work, supporting them to move from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women in Bristol.

We do this through our night outreach service which is a lifeline for nearly 200 women on Bristol's streets. Our Health Hub provides vital support for women to access health services and healthcare professionals. Our caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live.

One25 are recruiting a part time Service Manager to join a dedicated and passionate team who deliver high quality services to women. The successful applicant will oversee management of the health hub service and group work activities, and work collaboratively with other service managers to support the delivery of and connection between One25's van outreach and casework services. You will support a team of specialist case workers to deliver one-to-one support to women as well as working closely with dedicated volunteers within services.

I feel incredibly inspired by working at One25, alongside an amazing team and incredible women. I envisage that I will be working at One25 for many years to come; it is such a wonderful place to be. - Current Manager at One25.

We are looking for someone who is creative, values-led, solutions-focused and who is passionate about providing trauma informed support to women who experience multiple disadvantages.

We value and prioritise the wellbeing of our team and offer external supervision and reflective practice alongside a variety of benefits and practices that aim to cultivate a trauma-informed environment.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role. Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25's Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they'd like to discuss this further.

Benefits

• External supervision and reflective practice to support your mental wellbeing and professional development
• Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days' time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
• Option to join the 4 Day Week pilot following successful completion of probation period (work 20% less for the same salary)
• Enhanced company sick pay
• Enhanced maternity, adoption and paternity/partner pay
• Access to Employee Assistance Programme
• Access to HSF Health Plan
• Mental Health Champions
• Reflective practice sessions
• Cycle Scheme
• Opt-out pension scheme
• Enhanced DBS disclosure will be required.

Hours

22.5 hours per week over 3 days (Wednesday-Friday). Service Managers are required to complete a monthly van outreach shift (evening hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).

Salary

£22,418.40 per annum (£37,364 FTE)

Contract

Permanent

Location

St Pauls, Bristol

Applications by

9am Monday 09 December 2025

Ask Us Anything session

11am Wednesday 12 November 2025

Interviews

Monday 15 December 2025

Start Date

As soon as possible

How to apply

Please submit a CV and a cover letter to describing (approx. 700 words) why you are the right person for this role. You should ensure your CV and letter help us understand how you meet the criteria listed in the person specification. Please refer to One25's Applicant Guide for more information about how to develop your application and what you can expect from employment at One25.

Applications can also be sent by post to: The Executive Assistant, 140 Grosvenor Road, St Pauls, Bristol, BS2 8YA.

Contact

If you have any queries, please contact or telephone [phone].