Services Assistants

Sainsbury’s Group; Worthing; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading supermarket chain in Worthing is seeking Services Assistants for the festive season. You'll serve customers on checkouts and assist with Click & Collect services, all while providing a welcoming shopping experience. Candidates should possess strong customer service skills, flexibility, and the ability to learn digital tools. Various shifts are available, with opportunities for permanent roles post-holiday.

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share schemes

Shopping discounts

Wellbeing support

Qualifications

• Must be above the school-leaver age in your country.
• Right to Work eligibility in the UK is required.
• Comfortable in learning to use new digital tools.

Responsibilities

• Serve and support customers at various locations.
• Assist customers with Click & Collect parcels.
• Handle complaints, refunds, and advertising.

Skills

Customer service skills

Flexibility

Teamwork

Attention to detail

Job description

Responsibilities

• Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
• Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels
• Build great knowledge about our products, services and promotions to help provide recommendations
• Dealing with complaints, refunds, shelf tickets and advertising
• Working flexibly across the store as needed

What makes a great Sainsbury's Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
• Takes responsibility for owning tasks and uses initiative to solve problems
• Always prepared to work flexibly and productively across the store to a high standard - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Comfortable in learning to use new digital tools and technology to do your job brilliantly
• Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
• You must be above the school-leaver age in your country
• If the shifts for this role cover hours earlier than 6 am or later than 11 pm, you will need to be at least 18 years of age
• You must have Right to Work eligibility in the UK
• Could you be one of our Christmas champions this year? Whether you're a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers

Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you'll be one of our Christmas Champions that provides the very best shopping experience for our customers.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Benefits

• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension - we'll match between 4-7.5% of your pension contributions
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available - please check the contract type and schedule hours before applying to ensure that the role is right for you.