Services Administration Assistant

Action Cancer; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cancer charity in Belfast is seeking a clerical and reception support staff member to provide administrative assistance and customer care within their services. The ideal candidate will have at least one year of experience in a busy office environment and will be responsible for welcoming visitors and managing inquiries. This position involves working both in the main office and on the charity's mobile service, the BIG BUS.

Qualifications

• Minimum of one year experience in a busy office environment, providing clerical, administrative, and reception support.

Responsibilities

• Provide clerical and administrative support for in-house clinics primarily in Action Cancer House.
• Provide reception cover in Action Cancer House, greeting users and visitors.
• Deal with enquiries and provide information and guidance to clients.

Skills

Clerical support

Administrative support

Customer care skills

Job description

As Northern Ireland’s leading local Cancer Charity providing prevention, detection and support services, this vital role works within a team providing a high-quality clerical and reception support for Action Cancer’s Services primarily in Action Cancer House (Belfast) as well as in the BIG BUS, Action Cancer’s state-of the art mobile service.

Overview

Works within a team providing high-quality clerical and reception support for Action Cancer’s services.

Responsibilities

• To provide clerical and administrative support for in-house clinics primarily in Action Cancer House and on rotation on the Big Bus and regional locations.
• To provide reception cover in Action Cancer House using the switchboard, as well as greeting users and visitors and making them feel at ease and welcome to the service demonstrating excellent customer care skills.
• On rotation provide reception cover on the BIG BUS, maintaining contact with ACH, greeting users and visitors and making them feel at ease and welcome to the service demonstrating excellent customer care skills.
• To deal with enquiries from and provide information and guidance to clients and the general public, passing queries to the appropriate person.

Skills and Qualifications

• A minimum of one years experience of working in a busy office environment, providing clerical, administrative and reception support.

Area: Derry or Londonderry
Closing date: 06 Nov 2025