ServiceNow VR Business Analyst

Next Ventures; City Of London; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading tech consultancy is seeking an experienced ServiceNow Business Analyst to support a major Vulnerability Response initiative. The role requires strong knowledge of the Vulnerability Response module and involves collaboration with stakeholders, potentially traveling to the USA. This long-term contract offers flexibility to work remotely, with a start date at the beginning of 2026.

Qualifications

• Proven experience as a ServiceNow Business Analyst on large-scale security or ITSM projects.
• Strong understanding of the Vulnerability Response module, including workflows and data models.
• Ability to translate business requirements into functional specifications.

Responsibilities

• Capture requirements and define processes for the Vulnerability Response initiative.
• Collaborate with stakeholders to ensure successful delivery of business outcomes.
• May require occasional travel to the USA for project discussions.

Skills

ServiceNow Business Analyst

Vulnerability Response module

Stakeholder collaboration

Requirements analysis

Education

ServiceNow Certified Implementation Specialist (CIS) – VR

Job description

I am working on a ServiceNow VR Business Analyst role, with one of my key clients.

This would be working on the biggest Vulnerability Response (VR) implementation currently underway.

Location: Remote (Based in UK, Ireland or USA) — with potential travel to the USA East Coast
Duration: Long-term contract
Client: ServiceNow Premier Partner
Rate: Open depending on experience
Start date: Beginning of 2026

About the Role

We are supporting a key client who are undertaking a major ServiceNow Vulnerability Response (VR) initiative.

They are looking for an experienced ServiceNow Business Analyst with strong knowledge of Vulnerability Response to work closely with stakeholders to capture requirements, define processes, and ensure the successful delivery of business outcomes. The role will require close collaboration with US stakeholders and may involve occasional travel to the US.

Required Experience

• Proven experience as a ServiceNow Business Analyst on large-scale security, IRM, or ITSM projects.

• Strong understanding of the Vulnerability Response (VR) module, including workflows, integrations, and data models.

• Ability to translate business requirements into functional specifications for technical teams.

• ServiceNow Certified Implementation Specialist (CIS) – VR preferred.

• Experience working with IRM, GRC, or Security Operations (SecOps) modules is a plus.