ServiceNow Test Analyst

Arden Resourcing; England; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

An IT Systems provider in the United Kingdom is seeking a ServiceNow Test Analyst to enhance their implementation team. This role offers a hybrid working model and a salary of up to 45k. You will be instrumental in system delivery and responsible for testing both in-house developments and third-party platforms. The ideal candidate has experience in software testing, particularly with ServiceNow, and knowledge of relevant test management tools.

Qualifications

• Experience in software testing, ideally with ServiceNow.
• Experience with test and defect management tools.
• Understanding of ITIL practices.

Responsibilities

• Create, review, and execute test plans and scripts.
• Analyse specifications and user stories for testing.
• Overcome risks and issues found during testing.

Skills

Software testing (manual or automated)

ServiceNow (ITSM, CSM)

Test and defect management tools (Jira, Zephyr, DevOps)

Understanding of ITIL best practices

ATF test case design and execution in ServiceNow

Education

ServiceNow certification

ISTQB Test Certification

Job description

ServiceNow Test Analyst

Hybrid

Salary up to 45k

A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both responsible for testing in-house developments and third-party platforms.

Your tasks will include:

• Working closely with the whole implementation team to create, review, and execute test plans and scripts for functional testing; both manual and automated.
• Analysing technical/functional specifications and user stories to drive out test scripts & steps.
• Overcoming risks and any issues found during testing.

To be successful in the role you will:

• Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM.
• Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps.
• An understanding of ITIL, and experience of advising best practices, methodologies and test execution.
• Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow.
• ServiceNow certification is advantageous as is ISTQB Test Certification.