ServiceNow Technical Lead

Vbeyond; City Of London; Remote; GBP 60,000 - 80,000; Part time

Job summary

A technology consulting firm is seeking a ServiceNow Technical Lead to design and develop scalable enterprise solutions. This role requires leading a team, overseeing platform architecture, and ensuring best practices in ServiceNow modules. The ideal candidate will have over 8 years of experience with ServiceNow and strong expertise in JavaScript. This position is remote and offered as a contract role within IR35 regulations.

Qualifications

• 8+ years of experience with ServiceNow.
• Strong knowledge of CMDB, Flow Designer, and Integration Hub.
• Experience leading teams and managing projects.

Responsibilities

• Lead end-to-end ServiceNow solution design and development.
• Translate business needs into technical architecture.
• Guide developers and enforce coding standards.

Skills

JavaScript

Glide API

Integrations (REST / SOAP)

Communication skills

Leadership skills

Education

ServiceNow Certifications (CSA, CIS, CAD)

Job description

Role: ServiceNow Technical Lead

Job Type: Contract (Inside IR35)

Location: Remote

Client: Genpact

About the Role

We’re looking for a ServiceNow Technical Lead to design, build, and deliver scalable enterprise solutions. You’ll lead a team of developers, drive platform architecture, and ensure best practices across multiple ServiceNow modules.

Key Responsibilities

• Lead end-to-end ServiceNow solution design and development (ITSM, ITOM, CSM, GRC, App Engine, etc.).
• Translate business needs into technical architecture and integrations.
• Guide developers, enforce coding standards, and optimize platform performance.
• Manage CMDB, Discovery, and automation initiatives.
• Stay current with new releases and recommend platform improvements.

Requirements

• 8+ years of experience with ServiceNow.
• Expertise in JavaScript, Glide API, workflows, and integrations (REST / SOAP).
• Strong knowledge of CMDB, Flow Designer, and Integration Hub.
• Excellent communication and leadership skills.
• Certifications : CSA, CIS (preferred), CAD (plus).
• ...