Servicenow Technical Architect

Growth Team Ltd; Newbury; On-site; GBP 70,000 - 90,000; Full time

Job summary

A consulting firm within the UK is seeking a ServiceNow Technical Architect to lead the design and implementation of enterprise-scale ServiceNow solutions. The ideal candidate will possess expertise in various ServiceNow modules, a strong integration background, and proven experience in large-scale enterprise environments. You will be a key player in driving the platform's technical direction while working alongside innovative leaders who value expertise and autonomy.

Qualifications

• Proven experience in large-scale enterprise environments as a ServiceNow Technical Architect.
• Hands-on expertise across TSOM, ITSM, and at least two other ServiceNow modules.
• Strong integration experience with APIs and middleware.

Responsibilities

• Lead the design and build of core ServiceNow modules.
• Act as the technical authority across ServiceNow architecture.
• Mentor and guide developers, embedding technical best practices.

Skills

ServiceNow Technical Architecture

Integration Background (REST, SOAP, APIs)

ServiceNow Scripting (JavaScript, Glide, Flow Designer)

CMDB Design and ITIL Process Alignment

Problem-solving

Job description

Contract Type: Initial 6-month contract, likely extension

Overview

GT Consulting are supporting a high-profile enterprise in appointing a ServiceNow Technical Architect to lead the design, development, and delivery of enterprise-scale ServiceNow solutions. This role is suited to an experienced architect who combines deep technical knowledge with strong stakeholder influence and design authority capabilities.

Key Responsibilities

• Act as the technical authority across ServiceNow architecture, design, and governance
• Define and drive the platform roadmap and overall strategy
• Lead the design and build of core ServiceNow modules including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications
• Ensure scalability, security, and performance across all integrations and workflows
• Provide leadership across design workshops, solution reviews, and governance boards
• Mentor and guide developers and administrators, embedding technical best practice
• Stay ahead of product releases, marketplace solutions, and emerging technologies
• Champion compliance with enterprise architecture, security, and regulatory standards

Required Skills & Experience

• Proven experience as a ServiceNow Technical Architect in large-scale enterprise environments
• Hands‑on expertise across TSOM, ITSM, and at least two of ITOM, ITAM, HRSD, CSM, GRC, or SecOps
• Strong integration background: REST, SOAP, APIs, MID Server
• ServiceNow scripting (JavaScript, Glide, Flow Designer) and platform data modelling
• CMDB design, Discovery implementation, and ITIL process alignment
• Excellent problem‑solving and stakeholder management skills

Desirable Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS)
• ServiceNow Certified Application Developer (CAD)
• Progress towards or attainment of ServiceNow Certified Technical Architect (CTA)
• Exposure to cloud platforms (AWS, Azure, GCP) and Agile delivery

Why Join

You’ll be joining an ambitious transformation programme, shaping the technical direction of the ServiceNow platform and working with forward‑thinking leaders who value expertise, innovation, and autonomy.