Servicenow Solution Architect

Arden Resourcing; United Kingdom; Remote; GBP 90,000 - 110,000; Full time

Job summary

A leading technology consultancy is seeking an experienced ServiceNow Solution Architect to work remotely. Your role will involve translating business requirements into ServiceNow solutions and overseeing the integration of various modules. Candidates should have proven experience in ServiceNow implementations, particularly with TPSM, FSM, ITSM, CSM, HRSD, and should hold relevant certifications or equivalent experience. Competitive salary ranging from £90k to £110k offered.

Qualifications

• Proven experience in a ServiceNow Architect role.
• Experience in delivering various ServiceNow implementations.
• Familiarity with domain separation and multi‑tenant environments.

Responsibilities

• Translate complex business requirements into ServiceNow solutions.
• Support pre-sales activities including solution shaping.
• Define integrations across ServiceNow modules and external systems.

Skills

ServiceNow implementations

Stakeholder management

System integrations

Architectural design

Education

ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA)

Tools

ServiceNow

SAP

Salesforce

Job description

Solution Architect – ServiceNow

Remote working

Salary 90k - 110k

We are recruiting on behalf of a leading ServiceNow partner looking to recruit a ServiceNow Solution Architect to join their team.

This role will require you to use your technical knowledge alongside your experience of stakeholder management to drive success across a multitude of modules, including TPSM, FSM, ITSM, CSM, HRSD project lifecycle.

Responsibilities

• Translating complex business requirements and leading the architecture and design of ServiceNow solutions, in line with customer needs and requirements.
• Supporting pre-sales activities including solution shaping, proposal development, and customer presentations.
• Defining and governing integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms).
• Guiding cross‑functional teams across design, development, and deployment, ensuring architectural coherence.
• Advising on security and identity integration (e.g., SSO, SAML, OAuth) within the portal and across connected systems.

Qualifications

• Proven experience in a ServiceNow Architect role with experience in delivering TPSM, FSM, ITSM, CSM, HRSD implementations.
• Certified ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) desirable, however equivalent experience or skills are also valued.
• Experience with SAP integration, Salesforce, or third‑party field service and logistics platforms.
• Familiarity with domain separation and multi‑tenant ServiceNow environments.