ServiceNow Solution Architect

KPMG International Cooperative; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading professional services firm in the UK is seeking a Senior ServiceNow Solution Architect to lead the delivery of ServiceNow based solutions across multiple client projects. Candidates should have over 8 years of experience in consulting, a proven track record on the ServiceNow platform, and relevant certifications. This role includes responsibilities such as defining technical solutions and mentoring junior architects within a collaborative environment.

Qualifications

• 8+ years of experience in consulting / professional services.
• Proven track record of delivering ServiceNow projects.
• Experience with agile and traditional methodologies.

Responsibilities

• Lead the technical delivery of ServiceNow projects.
• Define technical solutions at architectural design level.
• Provide leadership and mentoring to junior architects.

Skills

Consulting / Professional Services

Technical Delivery

ServiceNow Solutions

Education

Certified ServiceNow System Administrator

Certified Implementation Specialist in 3 product suites

ITIL Foundation Certified

Tools

ServiceNow

Integration Hub

Job description

As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Responsibilities

• Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
• Define technical solutions (at an architectural and design level of detail)
• Provide senior technical leadership and mentoring to junior architects and offshore development teams.
• Deliver compelling solution demonstrations across the ServiceNow platform.
• Assist development teams in resolving technical issues through all stages of the project lifecycle.
• Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.
• Support the ServiceNow presales opportunity lifecycle.
• Contribute to the development of KPMG's ServiceNow based product roadmap.
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.

Qualifications

• 8+ years of experience in consulting / professional services and technical delivery
• A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 3 product suites
• Experience of agile and traditional software and project methodologies

Preferred experience

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Application Developer (CAD)
• Certified in ITIL Foundation (v3 or v4)
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Ability to author clear and comprehensive documentation