Servicenow Lead Functional Consultant

Arden Resourcing; United Kingdom; Remote; GBP 125,000 - 150,000; Full time

Job summary

A global digital solutions company is seeking a ServiceNow Lead Functional Consultant for a fully remote role. The position involves leading ServiceNow solution implementation, project management, and coordinating cross-functional teams. This is a contract role for an initial 10 months, likely to be extended. Prior experience with ServiceNow, especially CSM, is required.

Qualifications

• Experience in implementing and integrating ServiceNow, preferably CSM.
• Strong project management and leadership skills.

Responsibilities

• Lead the design, implementation, and optimization of ServiceNow solutions.
• Gather technical requirements and translate into user stories and process flows.
• Provide ongoing support to maximize platform adoption.
• Coordinate cross-functional teams and manage project timelines.

Skills

ServiceNow experience

Project management skills

End-to-end project delivery

Tools

ServiceNow

Job description

ServiceNow Lead Functional Consultant

Remote working

Rate negotiable - Inside IR35

My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to be extended. The role is fully remote and will be inside IR35. We are looking for previous ServiceNow experience, both project management skills, leading end-to-end project delivery and previous experience implementing and integrating ServiceNow, preferably CSM.

What you will be doing:

• Leading the design, implementation, and optimization of ServiceNow solutions including CSM and CMDB.
• Involved in technical requirement gathering, translating into user stories, use cases, process flows, and functional specifications.
• Providing ongoing support, guidance, and recommendations to maximize platform adoption and value.
• Coordinating cross-functional teams, managing timelines, to ensure successful project execution within scope and budget.