ServiceNow HRSD Architect

Nelson Frank; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology consulting firm in the United Kingdom is seeking a ServiceNow expert to lead HRSD solution design and implementation. You will be responsible for aligning client needs with scalable solutions and guiding technical teams through the delivery process. The ideal candidate has hands-on experience with ServiceNow HRSD and strong communication skills. This role offers the opportunity to stay ahead in the latest ServiceNow updates and best practices.

Qualifications

• Experience leading end‑to‑end implementations or solution design for enterprise clients.
• Ability to guide consultants and developers during delivery.
• Familiarity with ServiceNow HRSD modules.

Responsibilities

• Lead the architecture and design of HRSD solutions across various modules.
• Work closely with clients to turn their needs into ServiceNow solutions.
• Stay updated on the latest ServiceNow HRSD features.

Skills

Hands‑on experience with ServiceNow HRSD

Solid understanding of ServiceNow architecture

Great communication skills

Education

Certifications like CSA or HRSD Implementation Specialist

Job description

Are you a ServiceNow pro who loves shaping great employee experiences. We're looking for someone who can think big picture, dive into the technical detail when needed, and guide both clients and teams toward successful outcomes.

What You’ll Be Doing

• Lead the architecture and design of HRSD solutions across modules like Case & Knowledge Management, Employee Center, Lifecycle Events, and more.

• Work closely with clients to understand their needs and turn them into scalable, practical ServiceNow solutions.

• Be the technical go-to person for the team - helping guide consultants and developers during delivery.

• Stay on top of the latest ServiceNow HRSD updates and features to keep our clients ahead of the curve.

• Make sure our designs follow best practices and deliver value - not just functionality.

What You Bring

• Hands‑on experience with ServiceNow HRSD – ideally across multiple modules.

• Solid understanding of ServiceNow architecture, integrations, and platform capabilities.

• Experience leading end‑to‑end implementations or solution design for enterprise clients.

• Great communication skills – you can talk tech with developers and strategy with business leaders.

• Certifications like CSA, HRSD Implementation Specialist, or CAD are a big plus.

• Eligible for security clearance / ILR