ServiceNow HR Consultant - Manager

KPMG International Cooperative; City of Westminster; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading global consultancy firm is seeking an IT Management Consultant specializing in ServiceNow HR. This role involves gathering client requirements, facilitating workshops, and delivering solutions tailored to business needs. Ideal candidates will have experience in implementing ServiceNow HR modules and a strong consultancy background. Flexible working arrangements are available, allowing for a blend of office and remote work. Join our team to be part of innovative transformations across the UK.

Benefits

Flexible working hours

Potential for part-time options

Professional development opportunities

Qualifications

• Proven experience in implementing at least one module of the ServiceNow HR application.
• Certification in ServiceNow HR modules is required.
• Experience as a Functional Consultant with a focus on HR process changes.
• Ability to lead offshore teams to ensure successful project deployment.

Responsibilities

• Gather business requirements and translate them into technical implementation.
• Lead client meetings and workshops, ensuring productive outcomes.
• Design and configure solutions based on ServiceNow products.
• Develop and maintain professional relationships with clients.

Skills

Experience of implementing ServiceNow HR application

Leading client facing meetings

Understanding of cloud-based HR packages

Facilitation of workshops

Consultancy background

Job description

Overview

The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Workday, Oracle, Coupa) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise. KPMG are growing their S&D - Powered Apps team to meet an ever increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

Responsibilities

• Work closely with clients from both HR and systems backgrounds, gathering business requirements and translating them into a technical implementation.
• Play a leading role in client meetings, facilitating workshops and maximising their productivity based on the audience.
• Combine knowledge of industry leading practice and understanding of available ServiceNow products and functionality to develop and deliver end to end solutions.
• Lead an offshore team to design, configure and test build components or process areas to ensure successful deployment.
• Develop lasting client relationships and actively build a professional network.

Qualifications

• Experience of implementing at least one module of the ServiceNow HR application.
• Certification in ServiceNow HR modules.
• Background working as a Functional Consultant, advising and implementing business process changes within HR.
• Demonstrable experience of leading client facing meetings and facilitation of workshops with larger groups of client teams.
• Been responsible for the end to end delivery of workstreams, including leading offshore teams to design, configure and test a module or process area to successful deployment for a client, With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
• Consultancy background with experience assisting in pre sales and business development activities.
• Previous experience gained in HR Operations from within major FTSE100 organisations.
• Knowledge of the functionality of other Cloud Base HR packages eg, Oracle or Workday.

About KPMG

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities - supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time. KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. Why Join KPMG Powered Enterprise function as ServiceNow HR Consultant - Manager? Powered Enterprise is KPMG's world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG's six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG's leading practice, capabilities and insight into a complete solution for an effective back-office.