ServiceNow HR Consultant

KPMG International Cooperative; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global consultancy in the United Kingdom is seeking an IT Management Consultant specializing in ServiceNow HR solutions. The role involves working with clients to gather requirements, lead workshops, and deliver end-to-end solutions while managing offshore teams. The ideal candidate should have experience with ServiceNow HR applications and a strong consultancy background. This position offers the opportunity to work on complex client engagements and build lasting relationships within a professional network.

Qualifications

• Experience of implementing at least one module of the ServiceNow HR application.
• Certification in ServiceNow HR modules.
• Background working as a Functional Consultant, advising and implementing business process changes within HR.
• Demonstrable experience of leading client-facing meetings and facilitation of workshops with larger groups of client teams.
• Been responsible for the end-to-end delivery of workstreams, including leading offshore teams to design, configure and test a module or process area for successful deployment for a client.
• Consultancy background with experience assisting in pre-sales and business development activities.
• Previous experience gained in HR Operations from within major FTSE100 organisations.
• Knowledge of the functionality of other cloud-based HR packages e.g., Oracle or Workday.

Responsibilities

• Work closely with clients from both HR and systems backgrounds, gathering business requirements and translating them into a technical implementation.
• Play a leading role in client meetings, facilitating workshops and maximising their productivity based on the audience.
• Combine knowledge of industry leading practice and understanding of available ServiceNow products and functionality to develop and deliver end-to-end solutions.
• Lead an offshore team to design, configure and test build components or process areas to ensure successful deployment.
• Develop lasting client relationships and actively build a professional network.

Job description

Overview

The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Workday, Oracle, Coupa) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise. KPMG are growing their S&D - Powered Apps team to meet an ever increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

Responsibilities

• Work closely with clients from both HR and systems backgrounds, gathering business requirements and translating them into a technical implementation.
• Play a leading role in client meetings, facilitating workshops and maximising their productivity based on the audience.
• Combine knowledge of industry leading practice and understanding of available ServiceNow products and functionality to develop and deliver end-to-end solutions.
• Lead an offshore team to design, configure and test build components or process areas to ensure successful deployment.
• Develop lasting client relationships and actively build a professional network.

Qualifications

• Experience of implementing at least one module of the ServiceNow HR application.
• Certification in ServiceNow HR modules.
• Background working as a Functional Consultant, advising and implementing business process changes within HR.
• Demonstrable experience of leading client-facing meetings and facilitation of workshops with larger groups of client teams.
• Been responsible for the end‑to‑end delivery of workstreams, including leading offshore teams to design, configure and test a module or process area for successful deployment for a client.
• Consultancy background with experience assisting in pre‑sales and business development activities.
• Previous experience gained in HR Operations from within major FTSE100 organisations.
• Knowledge of the functionality of other cloud‑based HR packages eg, Oracle or Workday.

About the KPMG Powered Enterprise Function

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology-enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.

KPMG is one of the world’s largest and most respected consultancy businesses. We’ve supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We’ve proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Powered Enterprise function as ServiceNow HR Consultant – Manager? Powered Enterprise is KPMG’s world‑class accelerated Enterprise Business Transformation approach for cloud‑based solutions that uses pre‑designed back‑office leading practices and KPMG’s six‑layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back‑office.