ServiceNow Developer - Hybrid, Automations & Virtual Agent

Capgemini; Filton; Híbrido; GBP 50.000 - 75.000; Jornada completa

Descripción de la vacante

Capgemini in the United Kingdom is seeking a ServiceNow developer to grow their career by delivering hybrid project and foundational work. You will design, develop and implement ServiceNow solutions to enhance business processes and user experiences, collaborating with technology teams and our Automation Development group.

The role emphasizes a blend of office, client site, and home working, with pre-employment checks and security clearance requirements in line with UK standards.

Formación

• Experience in developing and customizing ServiceNow, including workflows and integrations.
• Proficiency in ServiceNow Virtual Agent and/or RPA.
• Excellent programming skills in JavaScript.
• A problem-solving and analytical approach.

Responsabilidades

• Design, develop and maintain ServiceNow applications and modules, focusing on Virtual Agent and RPA.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Implement and configure ServiceNow Virtual Agent to automate and streamline the customer experience.
• Integrate RPA tools with ServiceNow to automate repetitive tasks and optimize workflow efficiency.
• Monitor, analyze and resolve ServiceNow performance issues to ensure high availability.

Conocimientos

ServiceNow

Virtual Agent

RPA

JavaScript

Problem solving

Descripción del empleo

Capgemini in the United Kingdom is seeking a ServiceNow developer to grow their career by delivering hybrid project and foundational work. You will design, develop and implement ServiceNow solutions to enhance business processes and user experiences, collaborating with technology teams and our Automation Development group.

The role emphasizes a blend of office, client site, and home working, with pre-employment checks and security clearance requirements in line with UK standards.