ServiceNow Developer

LA International; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading IT Consultancy in the United Kingdom is seeking a ServiceNow Developer to enhance the ServiceNow platform with a focus on the SPM module. This role involves developing solutions, automating processes, and integrating various systems. The ideal candidate will have over 3 years of experience in ServiceNow, particularly with SPM, and a strong understanding of Agile practices. This is an opportunity to contribute to a dynamic environment and play a crucial role in optimizing business operations.

Qualifications

• At least 3+ years experience working with the ServiceNow platform.
• Familiarity with ITSM and the general ServiceNow platform.
• Ability to assist in refining business requirements.

Responsibilities

• Assist requesters in refining business requirement details.
• Design, develop, and implement SPM solutions.
• Configure ServiceNow platform using JavaScript and APIs.
• Develop integrations between ServiceNow and other enterprise systems.
• Work within Agile methodology for timely delivery.

Skills

ServiceNow platform

SPM module

JavaScript

ServiceNow APIs

Agile methodology

Integration development

Troubleshooting

Job description

In this role, the ServiceNow Developer will be responsible for developing and maintaining the ServiceNow platform primarily within the SPM module, configuring and customizing the out of box system to meet the business needs, troubleshoot issues, and provide ongoing support to a variety of teams and individuals in a dynamic Agile environment.

The successful candidate will work closely with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, Maintaining Service Catalog Items, configuring the Strategic Planning and Project Management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient and effective through ServiceNow SPM.

For this position we are seeking a candidate with particular experience in implementing and supporting the SPM module, who can resolve complex technical problems while ensuring minimal disruption to the environment.

Your responsibilities

• Have the ability to assist requesters in refining business requirement details to ensure the customers will be receiving functionality requested.
• Gain knowledge of our overall ServiceNow implementation to understand and identify cross platform impacts of changes or enhancements being requested.
• Design, develop, and implement SPM solutions including workflows, catalog items, workspaces, and integrations to meet complex business requirements.
• Configure and customize the ServiceNow platform using javascript and ServiceNow APIs to extend capabilities and enhance user experience.
• Design and implement workflows to support business needs and increase automation.
• Develop and configure integrations between ServiceNow and other enterprise systems using integration spokes or custom APIs.
• Work within the Agile methodology to develop, build and test alongside other developers to ensure the best product is delivered to requestors in a timely manner.
• Work with implementation partners, or internal project teams to implement new modules as business needs evolve.
• Assist with regular ServiceNow version upgrades to ensure we remain compliant and supported by the vendor.

Your Profile

Essential skills/knowledge/experience:

The successful candidate will work closely with the ServiceNow Solutions Architect to design and implement requirements from the SPM Process Team, creating and maintaining integrations with other systems, Maintaining Service Catalog Items, configuring the Strategic Planning and Project Management workspaces, developing scripts and workflows, and increasing automation to make the business more efficient and effective through ServiceNow SPM.

Desirable skills/knowledge/experience:

At least 3+ years experience working with the ServiceNow platform, specifically in the SPM module, and with good familiarity with ITSM, and the general ServiceNow platform.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.